Frequently Asked Questions

Everything you need to know about your United Brick Co order.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

Are your building sets compatible with other major brands?

Yes, all United Brick Co building blocks and sets are designed to be fully compatible with most major construction toy brands on the market.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.

What should I do if my set is missing a piece?

While we maintain strict quality control, mistakes can happen. If your set is missing a part, please email us with your order number and the part description, and we will ship the replacement to you free of charge.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.